Everyone Loves To See Their Name In Print!
ORDER TRACKING
MyCleverBooks.co.uk, 272 London Road, Wallington, Surrey SM6 7DJ
Email: info@mycleverbooks.co.uk
Please enter the relevant details below to track your order.
 | ||||
YOUR TRACKING STATUS EXPLAINED
NOT SENT
This status is automatically generated by our shopping basket when you place you order. It confirms that your order has been submitted to the MyCleverBooks.co.uk website.
DISNEY ORDER IN
Your order for Disney or Special Adventure titles is being processed by us. We confirm payment has been made and the correct personalised order form submitted.
012 - CB ORDER IN
Your order for a My Clever Book title (books produced by us not a third party) is being processed. We confirm payment has been received and the correct personalised order form submitted.
DISNEY/CB ORDER IN
Your order for both My Clever Book titles and Disney or Special Adventure titles is being processed. We check payment has been made and the correct personalised order form submitted.
SENT TO DISNEY
Your order has been sent to the production unit abroad where all Disney and Special Adventure titles are produced. Please allow 10 days for delivery of these titles. Orders placed before the deadline for Christmas delivery will receive their orders before Xmas.
DESPATCHED DIS
Your order for Disney or Special Adventure title(s) has been despatched from the warehouse abroad directly to you on the date shown. Please allow 10 days from date of order for delivery of these titles. Orders placed before the deadline for Christmas delivery, will be received before Christmas, where 10 delivery days would not apply.
01 - CB ORDER PRINTED
Your personalised order form has been received and printed by the Production department. You will be contacted by Customer Services if any queries arise.
010 - BOOK PAGES PRINTED / CB ORDER IN PROGRESS
The personalised pages for your book have been printed. Your book is now ready for binding. Binding will be done on the same day or within 24 hours. Delays may occur when a photograph is missing or book covers are out of stock. You will be notified accordingly by email.
DESPATCHED CB
Your order for My Clever Book title(s) has been despatched on the date shown by 1st class Royal Mail. Please allow up to 3 days from this date before contacting us about non-delivery.
DESPATCHED DIS - 1 day/ 2days / 3 days
Your order for Disney or Special Adventure title(s) has been despatched from the warehouse abroad directly to you 1, 2 or 3 days earlier than the date shown. Please allow 10 days from date of order for delivery of these titles. Orders placed before the deadline for Christmas delivery, will be received before Christmas, where 10 delivery days would not apply.
FEEDBACK
You have been sent an email asking for your feedback on the products ordered and our service. We continually strive for improvement and value all feedback received.
FOR DISNEY OR SPECIAL ADVENTURE BOOKS
FOR ALL OTHER BOOKS
PRODUCED BY MYCLEVERBOOKS.CO.UK
Not sent - Disney order in - Sent to Disney - Despatched DIS - Feedback
Not sent - CB order in - CB Order printed - Book pages printed - Despatched CB - Feedback
please click on the link to read more
please click on the link to read more
THANK YOU FOR SHOPPING WITH US.
